Citizen's Charter

History of FSIB PLC

In the history of lslami Sharia’h based banking system in our country with modern and progressive guidelines; “First Security Islami Bank PLC.” is one of the pioneers. It is a full- fledged sharia’h compliant bank which follows all the Islami rules & regulations. First Security Islaml Bank PLC. was inaugurated on 25th October, 1999. By considering public demand and justification of the prudent decision of the board & management of our bank, it was converted to a full-fledged Islami bank on 1st January 2009.


“First Security Islami Bank PLC. ” is relentlessly working for developing long-term strategic plan to maintain dynamic growth by realizing the changing habit of all types of clients and to become the symbol progressiveness of banking arena of our country. It provides easy access to its broad base of customers throughout the country via multi delivery channels which include branches, Sub-branches, Agent Banking Outlets, ATM booths located nationwide, as well as app. “FSIB Cloud” based internet banking and Mobile financial Services.


With over two decades of glorious history in contributing to the financial community in Bangladesh with its innovative and entrepreneurial business spirit, “First Security Islami Bank PLC.”is committed to delivering the best customer experience and creating long-term shareholders’ value.

Mission, Vision & Strategy

Our Mission

To contribute to the socio-economic development of the country.
To attain the highest level of satisfaction through the extension of services by dedicated and motivated professionals.
To maintain continuous growth of market share by ensuring quality.
To ensure ethics and transparency in all levels.
To ensure sustainable growth and establish full value of the honorable shareholders and above all, to contribute effectively to the national economy.

Our Vision

To be the premier financial institution in the country based on “Islamic Shariah” by providing high quality products and excellence in services backed by latest technology and a team of highly motivated personnel to deliver excellence in Banking Service.

Our Srategy

Employing, retaining local qualified personnel, and continually develop their skills and Expertise to provide banking services and manage operational risks in line with industry best practices. Applying equal opportunity employment principle to encourage personnel to grow within the bank.
Establishing a set of managerial succession and adopting technological changes to ensure development of an Islamic Bank as a stable financial institution.
Achieving financial strength and growth, including expanded market share, and generating income for its shareholders through strengthening trust and partnership with our customers and an on-going focus on providing professional and quality customer service.

FSIB Corporate Profile

Organizational Information
Chairman Mr. Mohammed Saiful Alam
Vice Chairman Mr. Mohammed Abdul Maleque
Managing Director Mr. Syed Waseque Md. Ali
Company Secretary Mr. Oli Kamal FCS
Legal Status Public Limited Company
Date of Incorporation August 29, 1999
Date of Commencement of Business August 29, 1999
Date of getting license from Bangladesh Bank September 22, 1999
Date of Opening of 1st Branch October 25, 1999
Head Office Rangs RD Center, Block: SE (F), Plot:03, Gulshan Avenue,Gulshan-1, Dhaka-1212
Registered Office 23, Dilkusha C/A, Dhaka-1000, Bangladesh
Line of Business Banking
Date of consent for IPO June 04, 2008
Phone +88 02 55045700 (Hunting),
8432614-8432625 (ICT Division).
Fax 880-02-55045699
E-mail info@fsiblbd.com
SWIFT Code FSEBBDDH
Auditors Khan Wahab Shafique Rahman & Co.
Chartered Accountants
Head Office: Rupali Bank Bhaban, 7,
Rajuk Avenue (5th & 6th Floor),
Motijheel, Dhaka – 1000
Phone: 47122785, Website: www.kwsrbd.com
Legal Advisor The Legal Point
Green City Edge
Level-10, Suit-A-1
89 Kakrail, Dhaka-1000.
Auditors K.M. Hasan & Co.
Chartered Accountants, Dhaka Office
Home Tower Apartment (8 th & 9 th Floor),
87, New Eskaton Road , Dhaka – 1000,
Phone: 9351457,9351564, Fax: 9345792-112

Achievements

Citizen’s Charter

SL Title Download
1 Citizen’s Charter Updated 31-03-2024 Click Here
2 Citizen’s Charter Focal Point & Alternative Focal Point Officer Click Here
3 Citizen’s Charter Implemantation Report Click Here
4 Citizen’s Charter Team Click Here
5 Citizen’s Charter Inspection Committee Click Here