Branches are provided with safe deposit Lockers by GSD, Head Office to enable them to offer facilities to the public for safe deposit of their jewellery, important documents and other valuables. Locker service available in the bankUltimus software. Lockers available in various Sizes-(1) Small (2) Medium and (3) Big. Operational & Monitoring authority of locker service will be BCD, Head Office.

Locker Service

• Personalised service
• Facilities to access outside scheduled time
• Parcel handling
• Safe custody of goods and bonds/shares
• Lockers available in various sizes. i.e. Small, Medium and Large.

Terms & Condition

• For obtaining a Locker at FSIB you must be an account holder with our Bank.
• Lockers can be allotted individually as well as jointly.
• The Locker holder is permitted to add or delete names from the list of persons who can operate the Locker and can have access to it.
• Loss of Key is to be immediately informed to the concerned Branch.
• For Schedule of Rentals, please contact the branch nearest to you.
• An individual (not minor), firms, limited company, associations, clubs, trusts, societies, etc may hire a locker.

First Security Islami Bank PLC. Locker facility and procedures thereof:

The operation of lockers may be made as per following guidelines.

• The cabinet (Almirah) number will be carved on the cabinet.
• Each Locker will be covered by insurance policy. (for small Tk. 100000 Lac. Medium Tk. 200000 Lac and big Tk. 300000 Lac).
• Locker serial number will be unique based on Locker type. Such as (Small type id-0001, Medium-0002, Big-0003).
• Locker key number will be unique accordingly locker type such as (Small type id-0001, Medium type id-0002, Big type id 0003) etc.
• Security Deposit for Locker: For all types of Lockers security deposit shall be realized @ Tk-5000 for each key. This amount is refundable to the locker holder at the time of surrender of the locker. This amount shall be accounted for in the subsidiary ledger under separate Subhead “sundry Deposit A/C Security Deposit for locker” Which should also be shown on the back of the Daily statement of affairs under the broad head “Sundry Deposit A/C”
• Any waiver to Security deposit amount of an already booked Locker, then locker service cannot waive without releasing the locker. That’s why, if a locker is already booked then one has to close the locker first and then book a new locker.
• Locker may be allotted to any client at the discretion of the Branch In charge.
• Locker will be rented out to the clients on obtaining an application on the prescribed form which should have the terms and conditions of hiring the locker printed at the back. Apart from signing in the front page of the form, the locker holder must also sign on the back page thereof as a token of having accepted the terms and conditions.
• Preferably in all cases and invariably where the signature of the locker holder is not firm i.e. raw, a password (code word) should be obtained and the same shall be noted on the application form as well as on the specimen signature card to facilitate operation of the locker without the doubt.
• Locker ledger shall be properly maintained.
• A locker holder who wishes to authorize a third person to operate the locker may do so by duly signing the authorized form and enclosing therewith the specimen signature duly attested by him. Such arrangement must, however, be noted in the locker ledger wherein locker accounts shall be maintained.
• Before allowing the locker holder or his authorized agent to operate the locker he must sign in the appropriate column of the locker operation register in presence of the authorized officer of the Bank who will attest the same form the specimen recorded with the bank. He shall also ask the password and verify the same and shall allow access to the locker only when he is satisfied beyond doubt as to his or her identity.
• The locker shall be under the charge of a responsible officer preferably Manager and the locker cabinets shall be placed in the strong room/ locker room or in a safe place which is not accessible to the others beyond the knowledge of the Manager or authorized officer of the bank.
• Receipt for key deposit & rent shall be given duly filled up with signature.
• The keys of the locker Room door shall be retained by the Manager & Manager operation of the respective branch as custodian of the Locker Room.
• Locker user guideline is prepared by ICTD for branch and Head office user.

Bank Account:

The Locker holder must have an MSA/ AWCA/ Current Plus/ MSND/ Shomman/ Morjada/ Prapti /Probin/Special Savings Account at the concerned branch with satisfactory transaction. Minimum TK. 5,000/- is to be deducted from those accounts as security deposit in such link account of the Locker holder and will be credited to S/D A/C-Security Money Locker. Security money waives for only FSIB employees. Ref: BCD Circular no. 145. Mudarabah Senior citizen savings account 20% discount on locker charges. Ref: FSIBL/HO/MKT/CIRCULAR/2011/793, Dated. 30 June, 2011.

Application:

Lockers will be leased out to a hirer based on application in the prescribed form which contains the detailed terms & condition of hiring of the locker printed at the back page thereof. Apart from signing on the front page of the form in the required places, the applicant shall also sign in the back page thereof, as a token of having accepted the terms & conditions.

Nomination:

Locker holder may nominate nominees(s) for receiving valuables in case of death of locker holder.

Specimen Signature:

Specimen signature of lessee/hirer shall be recorded in prescribed form and the same (specimen signature) as well as the signature in application form must be attested by the Head of branch/Manager of the Branch/Authorized Officer.

The lessee desiring to authorize a third party to operate the Locker on his behalf will sign Mandate Form and Specimen Signature Card/Leaf. This facility should, however, be extended at the discretion of the Head of Branch/Manager to persons of known standing and respectability.

Photographs:

2(two) copies of passport size photographs shall have to be obtained from the locker holder and one copy photograph from the nominee attested by the locker holder is to be obtained.

General Instructions:

Allotment:

Locker shall be allotted on yearly basis. The Locker Holder will pay the yearly rent in advance at the time of allotment and subsequently rents will be recoverable in advance.

Schedule of Rates of Rental:

Handing over the Keys:

The keys of locker will be handed over to the locker holder after completion of all. formalities and obtaining proper acknowledgement. The locker holder must keep the keys in a secured place and must not hand over the keys to any person except authorized representative.

Working Hours:

Operation of locker shall be allowed within business hours of the bank.

Locker Operation Register:

The record of attendance/visit & operation of locker should be maintained in Locker Operation Register. Before allowing the Locker holder to operate the locker, he must sign in the appropriate column of Locker Operation Register in presence of the Head of Branch/Manager/Authorized Officer who will attest the same from the specimen recorded in the Bank. Thereafter, authorized officer shall allow him/her to enter the locker room on being satisfied beyond doubt as to the identity of the locker holder.

Locker Register:

Locker Register shall be properly maintained with full details of the locker holder(s) and payment of rentals.

Master Key:

Master key will be kept by the Head of Branch/Manager/Authorized Officer of the Branch. Duplicate Master key along with other keys shall be kept in nearest FSIB branch/Bangldesh Bank/Sonali Bank.

Recovery of Rent:

Recovery of yearly rental will be realized at the time of letting out the locker and proper Rent receipt to be issued in this regard. 30(thirty) days before the next rent falls due, a remainder should be sent to the locker holder for payment of rent for the following year.

Rent of locker is payable always in advance and if the client does not pay the next installment soon after it becomes payable, the Bank may exercise the power to control the access of the client into the locker.

If the locker holder is unable to pay the yearly rent of the locker or any of the conditions in this connection is violated by the locker holder, the rights of using the locker by the locker holder will be void. In such case the Bank has the right to send the valuables to the recorded address of the locker by breaking the locker in presence of locker holder/nominee /nearest relative and local councilor/commissioner/chairman/respected client after obtaining necessary approval from the competent authority.

The Bank will possess the right of general lien on the valuable which has been brought near the locker (and in Bank’s possession) and kept in the locker. The Bank possesses the right to realize the locker rent through selling of the valuables if the locker holder fails to pay the dues.

Loss of Key:

In case of loss of key by the locker holder the branch after being satisfied of the bonafied nature of the loss, shall arrange duplicate key and reserves the right to recover at actual amount per instance as replacement cost.

The repairing works of the hired lockers/drawers of the lockers/keys etc. will be done by the approved technician of the bank after consulting with the GSD, Head Office.

Death of Locker Holder:

If a locker holder is reported dead, the locker shall be sealed and no one shall be allowed to operate the same. Opening of Locker shall be allowed only after obtaining court order and approval from the BCD, Head Office.

However, if there is any nominee, he will be allowed to receive the valuables and no court order is applicable, subject to producing of death certificate of the locker holder, including NID of the nominee.

Custodian of the Locker:

The Head of Branch/Manager shall be the custodian of the locker. However, in case of a big branch the Manager Operations or In-charge of General Banking may be authorized to work as custodian of locker under intimation to Head Office.

Maintenance of Keys:

The Branch should maintain a record of all used and unused keys of lockers. There will have to be a clear picture of unused keys/lockers in the register.

1. Branches must ensure that security arrangements of lockers are adequate and suitable in all respects.
2. Daily random checks by Bank officials must be increased during regular office hours to ensure that everything is in order and that the guards are performing their duties efficiently.
3. Branches must obtain corporate group insurances as per categories and sizes of Lockers through FAD.

Breaking procedure of unclaimed locker:

The bank will ensure physical presence of local magistrate as well as two officials not below the rank of VP from the Bank (nominated by MD & CEO of the Bank through BCD, Head Office) before breaking unclaimed locker and preparing seizure list. GM of Bangladesh Bank, Motijheel Office, will be contacted to fix up date & time before removing valuables received in the locker.