FSIB PLC.

Contact Us

For any Complaint Call: 01938886207

OR

Email: cscmc@fsiblbd.com

OR

Write us:
CCS&CMC
Branches Control Division
First Security Islami Bank PLC.
Head Office
Bengal Centre (2nd floor)
28, Topkhana Road
Dhaka-1000.

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Complaint Submission Form

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Central Customer Service

Choose Complain Cell

Central Customer Service and Complaints Management Cell (CCS&CMC)

Name & Designation	Email	Phone
Syed Waseque Md. Ali, Managining Director (Convenor)	md@fsiblbd.com	55045700 Ext-101
Abdul Aziz, Additional Managing Director (Member)	aziz@fsiblbd.com	55045700 Ext-106
Md. Masudur Rahman Shah, Deputy Managing Director ( Memebr)	mrshah@fsiblbd.com	55045700 Ext-112
Kazi Motaher Hossain, EVP & Head of Human Resources Division (Member)	hrd@fsiblbd.com	55045700 Ext-401
K.B.M. Ismail Chowdhury, SVP & Head of General Services Division (Member)	gsd@fsiblbd.com	55045700 Ext-201
Md. Shafiqul Islam, VP & Head of Branches Control Division (Member Secretary)	cscmc@fsiblbd.com	01938886206
Md. Asadul Azad, FAVP, Branches Control Division (Member)		01716973455
Md. Kamrul Islam, SPO, Branches Control Division (Member)		01713375006

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Dhaka South Zone

SL	Name	Designation	Phone
Address: Bengal Center (2nd floor) 28, Topkhana Road, Dhaka-1000. E-mail: dhakasouthzo@fsiblbd.com
1	Md. Abdul Rashid,	EVP & Head of the Zone	01769094486
2	Mohammed Rezoan-ul-Islam,	AVP	01971434344
3	Sumon Chandra Karmakar,	Officer	01674089506
4	Al Zubaer Ahmed	Officer	01913456026

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Dhaka North Zone

SL	Name	Designation	Phone
Address: Holding No-21 (Old-352/B), Road-16 (Old-27), Ward-15, Dhanmondi, Dhaka-1215. E-mail: dhakanorthzo@fsiblbd.com
1	Khundker Shamim Ahmed,	SVP & Head of the Zone	01769094487
2	Asma Farzana	AVP	01676152000
3	Syed Md. Mizanur Rahaman	Officer	01776405050

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Chattogram South Zone

SL	Name	Designation	Phone
Address: Hossain Court (1st floor), 75, Agrabad C/A, Chattogram. E-mail: ctgsouthzo@fsiblbd.com
1	Mohammed Kamal Uddin	EVP & Head of the Zone	01769094483
2	Mohammed Ibrahim Khalil	FAVP	01712800401
3	Ishtiak Chowdhury	SPO	01977011966
4	Md. Sohel Rana	PO	01825124865

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Chattogram North Zone

SL	Name	Designation	Phone
Address: Plot # 6, Block # K, Port Connecting Road, Halishahar Housing Estate, Halishahar, Chattogram. E-mail: ctgnorthzo@fsiblbd.com
1	Mohammed Hafizur Rahman	EVP & Head of the Zone	01938886195
2	Ziaul Hoque	SPO	01817202566
3	Md. Jamal Uddin	SO	01965888866

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Sylhet Zone

SL	Name	Designation	Phone
Address: Holding # Probaha-17 (2nd floor) Taltola, Sylhet. E-mail: sylhetzo@fsiblbd.com
1	Foysal Ahmed	VP & Head of the Zone	01958538098
2	Mohammad Mohiuddin Sheikh	FAVP	01710130135
3	Ashraf Jahan Chowdhury	SPO	01712880690

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Barishal Zone

SL	Name	Designation	Phone
Address: Holding # 790, M. Jahan Tower (3rd floor), Folpotti, Port Road, BCC, Barishal Sadar, Barishal E-mail: barishalzo@fsiblbd.com
1	Md. Abdur Rouf	VP & Head of the Zone	01313780821
2	Md. Ali Akbar	FAVP	01923838629
3	Ahmed Emtiaz Munna	Officer	01717970061

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Khulna Zone

SL	Name	Designation	Phone
Address: City Trade Centre (2nd floor), 75, KDA Avenue , Khulna. E-mail: khulnazo@fsiblbd.com
1	Ahmed Ashique Raazi	SVP & Head of the Zone	01938888101
2	Munir Ahamed	FAVP	01711052279
3	Milton Das	PO	01937777907

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Rajshahi Zone

SL	Name	Designation	Phone
Address: Balighata House, Holding No # 224, Word No # 20, station road (opposite of New Market), Sultanabad, Ghoramara, Boalia, Rajshahi. E-mail: rajshahizo@fsiblbd.com
1	Md. Rezaul Islam	SVP & Head of the Zone	01938886141
2	Farzuk Ahmed	AVP	01568989014
3	Sk. Masud Karim	FAVP	01711459379

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Cumilla Zone

SL	Name	Designation	Phone
Address: Hazi Shah Alam Tower (3rd floor), 322 S.S.K. Road, Feni-3900. E-mail: cumillazo@fsiblbd.com
1	Shamsul Karim Mazumder	SAVP & Head of the Zone	01711123436
2	Mohammad Fakrul Islam	FAVP	01855442727
3	Md. Mohitul Islam Siddique	Officer	01814238165