Contact Us

For any Complaint Call: 01938886207

OR

Email: cscmc@fsiblbd.com

OR

Write us:
CCS&CMC
Branches Control Division
First Security Islami Bank PLC.
Head Office
Bengal Centre (2nd floor)
28, Topkhana Road
Dhaka-1000.

Complaint Submission Form

Central Customer Service

Central Customer Service and Complaints Management Cell (CCS&CMC)

Name & Designation Email Phone
Abu Reza Md. Yeahia,
Managining Director(C.C), Convener of the Cell
md@fsiblbd.com 55045700
Ext-101
Md. Sirajul Islam,
Deputy Managing Director (Member)
sirajul@fsiblbd.com 55045700
Ext-115
Md. Kawsar Ul Alam,
SEVP & Head of Human Resources Division (Member)
hrd@fsiblbd.com 55045700
Ext-401
Oli Kamal Fcs,
EVP & Head of Branches Control Division (Member Secretary)
cscmc@fsiblbd.com 01938886206
Md. Abdus Salam,
EVP & Head of General Services Division (Member)
gsd@fsiblbd.com 55045700
Ext-201
Muhammad Nurul Islam, FAVP, Branches Control Division (Member) 01716040272
Hanif Mohammad, FAVP, Branches Control Division (Member) 01712204980

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Dhaka South Zone

Address: Bengal Center (2nd floor)
28, Topkhana Road, Dhaka-1000.
E-mail: dhakasouthzo@fsiblbd.com
SL Name Designation Phone
1 Md. Rezaul Islam, SVP 01769094486
2 Md. Sayfullah AVP 01790121699
3 Md. Mizanur Rahman SO 01673777111

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Dhaka North Zone

Address: Holding No-21 (Old-352/B), Road-16 (Old-27),
Ward-15, Dhanmondi, Dhaka-1215.
E-mail: dhakanorthzo@fsiblbd.com
SL Name Designation Phone
1 Khundker Shamim Ahmed, SVP 01769094487
2 Shahadat Hossain AVP 01795081409
3 Syed Md. Mizanur Rahaman SO 01776405050

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Chattogram South Zone

Address: Hossain Court (1st floor),
75, Agrabad C/A, Chattogram.
E-mail: ctgsouthzo@fsiblbd.com
SL Name Designation Phone
1 Ahmed Ashique Raazi SVP 01713401595
2 Mohammed Ibrahim Khalil AVP 01712800401
3 Ishtiak Chowdhury FAVP 01977011966
4 Md. Sohel Rana SPO 01825124865

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Chattogram North Zone

Address: Plot # 6, Block # K, Port Connecting Road,
Halishahar Housing Estate, Halishahar, Chattogram.
E-mail: ctgnorthzo@fsiblbd.com
SL Name Designation Phone
1 Mohammed Mostafa SVP 01938886195
2 Ziaul Hoque FAVP 01817202566
3 Farzana Islam Peya SPO 01717027647
4 Md. Nazim Uddin PO 01675464646

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Sylhet Zone

Address: Holding # Probaha-17 (2nd floor)
Taltola, Sylhet.
E-mail: sylhetzo@fsiblbd.com
SL Name Designation Phone
1 Foysal Ahmed SVP 01958538098
2 Md. Rahat Khan Racy PO 01718021952
3 Mohammad Ali Ahmad JO 01710995855

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Barishal Zone

Address: Holding # 790, M. Jahan Tower (3rd floor),
Folpotti, Port Road, BCC, Barishal Sadar, Barishal
E-mail: barishalzo@fsiblbd.com
SL Name Designation Phone
1 Md. Fazlul Karim SVP 01313780821
2 Ahmed Imtiaz Munna SO 01717970061
3 Suman Al Naim Officer 01674237743

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Khulna Zone

Address: City Trade Centre (2nd floor),
75, KDA Avenue , Khulna.
E-mail: khulnazo@fsiblbd.com
SL Name Designation Phone
1 Md. Abdur Rauf SVP 01938888101
2 Shaikh Niaz Hasan SAVP 01711310378
3 Md. Shidul Hossain PO 01712958644

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Rajshahi Zone

Address: Balighata House, Holding No # 224, Word No # 20, station road (opposite of New Market), Sultanabad,
Ghoramara, Boalia, Rajshahi.
E-mail: rajshahizo@fsiblbd.com
SL Name Designation Phone
1 Mohd. Shafiqul Alam VP 01938886141
2 Sk. Masud Karim FAVP 01711459379
3 Md. Al Mamun SO 01727663631

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Cumilla Zone

Address: Hazi Shah Alam Tower (3rd floor),
322 S.S.K. Road, Feni-3900.
E-mail: cumillazo@fsiblbd.com
SL Name Designation Phone
1 Md. Waliur Rahman VP 01769094484
2 Muhammad Munirul Islam FAVP 01918114669
3 Md. Mohitul Islam Siddique SO 01814238165