FSIB PLC.

Contact Us

For any Complaint Call: 01938886207

OR

Email: cscmc@fsiblbd.com

OR

Write us:
CCS&CMC
Branches Control Division
First Security Islami Bank PLC.
Head Office
Bengal Centre (2nd floor)
28, Topkhana Road
Dhaka-1000.

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Complaint Submission Form

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Subject

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Central Customer Service

Choose Complain Cell

Central Customer Service and Complaints Management Cell (CCS&CMC)

Name & Designation	Email	Phone
Syed Waseque Md. Ali, Managining Director (Convenor)	md@fsiblbd.com	55045700 Ext-101
Md. Sirajul Islam, Deputy Managing Director (Member)	sirajul@fsiblbd.com	55045700 Ext-115
K.B.M. Ismail Chowdhury, SVP & Head of General Services Division (Member)	gsd@fsiblbd.com	55045700 Ext-201
Md. Shafiqul Islam, SVP & Head of Branches Control Division (Member Secretary)	cscmc@fsiblbd.com	01938886206
Muhammad Nurul Islam, FAVP, Branches Control Division (Member)		01716040272
Hanif Mohammad, FAVP, Branches Control Division (Member)		01712204980

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Dhaka South Zone

SL	Name	Designation	Phone
Address: Bengal Center (2nd floor) 28, Topkhana Road, Dhaka-1000. E-mail: dhakasouthzo@fsiblbd.com
1	Md. Abdur Rashid,	EVP & Head of the Zone	01769094486
2	Md. Obaiedur Rahman	SAVP	01701292525
3	Al Zubaer Ahmed	SO	01913456026
4	Md. Golam Mostafa Chy.	Officer	01913456026

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Dhaka North Zone

SL	Name	Designation	Phone
Address: Holding No-21 (Old-352/B), Road-16 (Old-27), Ward-15, Dhanmondi, Dhaka-1215. E-mail: dhakanorthzo@fsiblbd.com
1	Khundker Shamim Ahmed,	SVP & Head of the Zone	01769094487
2	Farzuk Ahmed	AVP	01568989014
3	Syed Md. Mizanur Rahaman	SO	01776405050

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Chattogram South Zone

SL	Name	Designation	Phone
Address: Hossain Court (1st floor), 75, Agrabad C/A, Chattogram. E-mail: ctgsouthzo@fsiblbd.com
1	Mohammed Kamal Uddin	EVP & Head of the Zone	01769094483
2	Mohammed Ibrahim Khalil	AVP	01712800401
3	Ishtiak Chowdhury	FAVP	01977011966
4	Md. Sohel Rana	SPO	01825124865

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Chattogram North Zone

SL	Name	Designation	Phone
Address: Plot # 6, Block # K, Port Connecting Road, Halishahar Housing Estate, Halishahar, Chattogram. E-mail: ctgnorthzo@fsiblbd.com
1	Mohammed Hafizur Rahman	EVP & Head of the Zone	01938886195
2	Farzana Islam Peya	SPO	01717027647
3	Md. Ismail	SPO	01912915148
4	Md. Jamal Uddin	PO	01965888866

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Sylhet Zone

SL	Name	Designation	Phone
Address: Holding # Probaha-17 (2nd floor) Taltola, Sylhet. E-mail: sylhetzo@fsiblbd.com
1	Foysal Ahmed	SVP & Head of the Zone	01958538098
2	Md. Rahat Khan Racy	PO	01718021952
3	Mohammad Ali Ahmad	JO	01710995855

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Barishal Zone

SL	Name	Designation	Phone
Address: Holding # 790, M. Jahan Tower (3rd floor), Folpotti, Port Road, BCC, Barishal Sadar, Barishal E-mail: barishalzo@fsiblbd.com
1	Md. Abdur Rouf	SVP & Head of the Zone	01313780821
2	Md. Asadul Azad	AVP	01716973455
3	Md. Asaduzzaman Palash	SPO	01712624102

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Khulna Zone

SL	Name	Designation	Phone
Address: City Trade Centre (2nd floor), 75, KDA Avenue , Khulna. E-mail: khulnazo@fsiblbd.com
1	Ahmed Ashique Raazi	SVP & Head of the Zone	01938888101
2	Munir Ahamed	AVP	01711052279
3	Md. Masum Billah	SPO	01951330000
4	Milton Das	SPO	01937777907

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Rajshahi Zone

SL	Name	Designation	Phone
Address: Balighata House, Holding No # 224, Word No # 20, station road (opposite of New Market), Sultanabad, Ghoramara, Boalia, Rajshahi. E-mail: rajshahizo@fsiblbd.com
1	Md. Rezaul Islam	SVP & Head of the Zone	01938886141
2	Sk. Masud Karim	FAVP	01711459379
3	A.K.M. Warasuzzaman	FAVP	01746414242
4	Azra Hossain	SPO	01712195020

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Cumilla Zone

SL	Name	Designation	Phone
Address: Hazi Shah Alam Tower (3rd floor), 322 S.S.K. Road, Feni-3900. E-mail: cumillazo@fsiblbd.com
1	Shamsul Karim Mazumder	SAVP & Head of the Zone	01711123436
2	Shakil Mahmood	FAVP	01819441616
3	Md. Mohitul Islam Siddique	SO	01814238165